How to use the Practice |
Appointments can be made by telephoning or calling at Warwick House. Each day a few appointments are set aside for urgent problems. In this way we hope to be able to see everybody promptly. As all of our doctors are part time and work on different days, you may find that on any particular day, you can be seen more quickly by one doctor than another.
We operate an extensive computer system, which holds all of your detailed records, so any doctor will be able to access your records on any occasion. However, for the sake of continuity, you may feel that it is better to wait a little longer to see the same doctor again if you are returning for an additional consultation regarding the same bout of illness.
Although we run an appointments system, some appointments do overrun and delays do sometimes occur. We appreciate that this may cause inconvenience at times. Please be patient; you may require the extra time one day! Appointment times generally follow the published schedule, but may vary with holiday cover.
| Weekday | Morning | Afternoon |
|---|---|---|
| Monday | Dr Perry Dr Paisley Dr Hammerton Dr Ashworth |
Dr Paisley Dr Hammerton Dr Ashworth |
| Tuesday | Dr Symons Dr Perry Dr Paisley Dr Hanson |
Dr Perry Dr Hanson |
| Wednesday | Dr Paisley Dr Hanson Dr Hammerton Dr Ashworth |
Dr Paisley Dr Hammerton Dr Ashworth |
| Thursday | Dr Symons Dr Perry Dr Hammerton (vasectomies) Dr Ashworth |
Dr Perry Dr Hammerton |
| Friday | Dr Symons Dr Perry Dr Paisley Dr Hanson Dr Hammerton |
Dr Hammerton |
Doctors offer additional appointments at busy periods or when a Partner is away, and may be available at other times to see you. Please ask the receptionist for details.
The practice offers appointments between 6.30 and 7pm on every evening except Friday and on some Saturday mornings for patients who find it difficult to attend during the usual working day. Appointments are precious and patients who do not arrive for their appointment waste an opportunity which others could have used. If you are unable to keep your appointment please let us know, so that another patient can be seen.
If you are too ill to come to the medical centre you will need to arrange a home visit, please try to telephone between 9:00 - 10.30a.m. This helps us to plan our rounds. Details will be taken by one of our receptionists.
Each doctor has a contact time every day when you may speak to them on the telephone for advice. Please telephone early in the day for details of the contact time. Often the receptionist can help with queries, and save the doctor's time.
Laboratory results are received by the practice at 2.00 p.m. every afternoon. If you simply want test results telephone after 2.0 p.m. and the receptionist may have a message for you.
Please either post, fax (01823 338181) or hand in your request for a prescription at the reception counter.
All requests will be dealt with within 48 hours by the surgery. If you require your prescription to be dispensed by the chemist please allow longer.
We do have a secure mechanism for requesting prescriptions over the Internet using a username and password mechanism. This facility needs to be switched on for each patient who requests it; if you are interested please ask at reception, or ask your doctor.