Disabled patients
Warwick House has suitable access and toilet facilities for the
disabled.
Parking.
There is a large car park at the rear of Warwick House for the use of patients and visitors to the Chemist.
Chemist
Alliance Boots run the chemist shop in the adjacent building. They are able to dispense your
prescriptions although you are not obliged to use them.
Medical students and research
The doctors in Warwick House provide teaching for
medical students from Bristol University. Currently a student is attached to the practice once a
year for two weeks. They sit in with a doctor during appointments. The receptionist will
inform you if this is the case, so you may have the opportunity to see the doctor alone if you
so wish.
Confidentiality
Every contact with a doctor is confidential, it is your information and will be released
only with your consent. For more information see our confidentiality policy.
Chaperone Policy
We are committed to providing a safe, comfortable environment where patients and staff can be confident
that best practice is being followed at all times.
All patients are entitled to have a chaperone present for any consultation, examination
or procedure where they feel one is required. For more information see our chaperone policy.
Private services
Some medical services are not covered by the NHS, for example; insurance reports, solicitors'
reports, for these services we have a schedule of fees
Complaints, compliments and suggestions
If you have any complaints, compliments or suggestions concerning the
practice or your care please tell us. There is a suggestion box in the Waiting Room. Your
comments are essential to ensure that we give you the best possible care. We have a practice
complaints procedure and a leaflet explaining this is available on request from Stephanie Sampson or Jo Peters, the
Medical Secretaries.
Internet-formatted by Andy Perry
Last updated 29/11/2010