Coronavirus – Useful information for Patients

NHS Covid Pass

Please visit Somerset CCG for up to date information and guidance on the Covid pass.

Covid 19 Vaccination


We know that everyone is eager to find out when they will get their Covid vaccination and that this is an anxious time. The NHS is working very hard to invite people who are eligible to have their vaccination, as quickly as possible. If you are aged 18 or over you can now book your vaccination through the National Booking Service, online, or by calling 119.

Please support us by ensuring your contact details are up to date, so we can contact you quickly when it is time to have your vaccination.  We are contacting eligible people by phone, letter or text message – if you have already booked an appointment at a large vaccination centre, please tell us so we can update our records.

As soon as you are invited – please confirm your appointment date and time.  You must attend all booked appointments to ensure that precious vaccines are not wasted and we can invite everyone as quickly as possible.

** If you already have an appointment over the coming weeks, whether for your first or second dose, this remains in place and it’s really important that you attend it as planned

You can get your COVID vaccination if:

  • You are aged 18 or over
    • you are at high risk from coronavirus (clinically extremely vulnerable)
    • you are an eligible frontline health or social care worker
    • you have a condition that puts you at higher risk (clinically vulnerable)
    • you have a learning disability
    • you are a main carer for someone at high risk from coronavirus

**Oxford Astrazeneca update**

On 7 April 2021, the Medicines and Healthcare products Regulatory Agency (MHRA) issued new advice, concluding a possible link between the AstraZeneca COVID-19 vaccine AstraZeneca and extremely rare, unlikely to occur blood clots. It concluded that the benefits of vaccination continue to outweigh any risks but advised careful consideration be given to people who are at higher risk of specific types of blood clots because of their medical condition.

The Joint Committee on Vaccination and Immunisation (JCVI) has weighed the relative balance of benefits and risks of the AstraZeneca COVID-19 vaccine and advise that:

  • the benefits of prompt vaccination with the AstraZeneca COVID-19 vaccine far outweigh the risk of adverse events for individuals 30 years of age and over and those who have underlying health conditions which put them at higher risk of severe COVID-19 disease. 
  • It is preferable for adults aged under 30 years without underlying health conditions that put them at higher risk of severe COVID-19 disease, to be offered an alternative COVID-19 vaccine, if available. People may make an informed choice to receive the AstraZeneca COVID-19 vaccine to receive earlier protection.

More information

For more information on eligibility, visit the JCVI. For frequently asked questions and the latest information on the Somerset vaccination programme please visit:  Somerset NHS vaccination programme

FAQs for the vaccination programme in Somerset can be found here :

If you are concerned about getting to an appointment, or need other help or support during the pandemic, please phone the Coronavirus helpline on 0300 790 6275. Lines are open from 8am to 6pm, seven days a week

Proof Of Covid 19 Vaccination when Travelling Abroad

Proof of your vaccination status will be available on the NHSapp, which is also valuable for accessing your health records and ordering repeat prescriptions.
The NHSapp can be downloaded from here for iPhone or here for android.
Alternatively you can call the NHS helpline on 119 and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you. You do not need to contact the GP Practice.

Transport for Covid Vaccination

Community Transport has increased its capacity to supply transport for COVID vaccinations and medical journeys.

They have increased car volunteers. Many of their volunteers are happy to do weekend journeys.

They also have dedicated wheelchair accessible buses. Please note: These are only being used to transport wheelchairs users to and from appointments 7 days per week.

Journeys can be booked by contacting Community Transport on:

01935 477399

Further information on where to find support is also available via Somerset County Council

Self Isolation

For advice on when to self isolate and what you should do please click here

For advice on how to keep yourself safe whilst self-isolating, please download this useful leaflet


For the latest guidance on shielding please click here

Employment and returning to work

For advice on employment issues please see the latest government guidance here

Returning to School

For advice on Coronavirus and absence from school, please download this useful guide.

Requirement to wear face coverings in shops and on public transport

For advice on exemption from wearing face coverings in shops and on public transport etc. please click here . You do not need evidence from the GP and as such we are unable to provide this.

If you would like to use an exemption card, they are available to download  click here

Download the NHS app to order prescriptions, check test results and obtain evidence of your Covid Vaccination status NHS App – NHS (